Effective on July 25, 2005

Big River Telephone Company takes the privacy and security of our customers very seriously. We provide this Online Privacy Statement because you have the right to know what information we collect, how it is protected, and how it is used.

Big River Telephone Privacy Statement

If you have further questions regarding this Statement, please contact us by:

• email at: privacy@bigrivertelephone.com and include your name, telephone number and mailing address so that we can contact you
• toll-free at 1-800-455-1608
• writing to us at:

Include your name, mailing address and telephone number so that we can contact you.

To Whom this Statement Applies
This Statement only applies Big River Telephone Company. This Statement does not apply to affiliated entities of Big River Telephone Company or to third parties.

The Personal Information We Collect and How It Is Gathered
We collect only the Personal Information you voluntarily provide to us or that is given to us by affiliated entities or third parties that have your permission to share your Personal Information. "Personal Information" means your name, shipping and/or mailing address, telephone number, email address, credit or debit card account number.

How We Use Your Personal Information
We use your Personal Information to respond to and fulfill your requests for Big River Telephone Company services and to market our products and services, including:

• to send you our email newsletters and specials offers;
• to contact you about the status of your order;
• to improve our web site, customer service and service offerings

The Personal Information We Share and With Whom We Share It
We may share segments of your Personal Information with our affiliated entities as necessary to complete a transaction that you specifically request.

Personal Information We Do Not Share
We do not share your email address, telephone number or credit card information for use by other companies.

How You Can Control the Use of Your Personal Information
We give you choices and control over the collection and use of your Personal Information. You can update Personal Information and remove your email address from our email-marketing list.  Big River Telephone Company does not rent or sell its email address lists. If you have any question about the genuineness of an email you receive that appears to be from Big River Telephone, contact us at abuse@bigrivertelephone.com and do not furnish personal information in response to the email.

How You Can Control Email Marketing You Receive From Us
You have the opportunity to choose to receive email promotions such as our newsletter and/or special offers that can be canceled at any time. If you choose not to sign up for this promotional email service, we will send you only email that relates to a specific service or if it is necessary to respond to your email inquiries.

Other Types of Information We Gather, How It is Used and Our Use of Gifs and Cookies
We use technology to collect anonymous, non-personal information about how our site is used. We use this information to improve our site and on occasion we may share this information with our affiliates or other third party companies to show the amount of interest in our site for advertising purposes and to help us plan for technical improvements. This information will not identify you or any other user of our web site as an individual. We use clear gifs in our HTML-based emails to let us know which emails the recipients have opened. We use cookies to understand how our site visitors click to our site and what pages they view during their visit. Cookies allow us to make our website more relevant to our customer’s needs.

How We Protect Your Personal Information
Big River Telephone Company has implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict your Personal Information to employees (or people working on our behalf and under confidentiality agreements) who need to know your Personal Information in order to provide products and services that you request.

Links to Other Sites
We provide links to affiliated entities and on occasion to other sites we think you may enjoy. These sites operate independently of Big River Telephone Company and have established their own privacy and security policies. For the best online experience, we encourage you to review these policies before submitting any Personal Information.

Updates to this Statement
We will update our privacy statement from time to time to reflect changes in our business. If we change how we use your personal information, we will post the policy change notification on the web site. Our current Statement was last updated July 25, 2005.