Big River Small

411

Big River Telephone Company

May 2006

 

In This Issue:

·  Big River Telephone Recognized in National Customer Care Publication

·  2006 Cape Girardeau Area Telephone Directories Now Available!

·  FREE Video Conferencing



2006 Cape Girardeau Area Telephone Directories Now Available!

The 2006 Cape Girardeau/Jackson Regional Telephone Directories have arrived!

If you are not in the Big River Yellow Pages, call now and see how you can get 5% off next year's advertising! A friendly Account Executive will be glad to discuss all your yellow page options.

Call us today at (800) 455-1608 to learn more about advertising in next year's book. Additional copies may be picked up at our office at 24 S. Minnesota in Cape Girardeau, or at the following locations:

  • Cape Girardeau Area Chamber of Commerce
  • Schnucks in Cape Girardeau
  • Country Mart in Jackson, MO
  • Buchheit in Jackson, MO



FREE Video Conferencing

FREE video conferencing is now available from Big River Telephone! By utilizing a Big River Broadband connection, this application enables instant video conferencing between two locations regardless of distance.

Anyone using a Big River Telephone broadband connection can utilize this technology. The setup is easy and a Big River Account Executive will demonstrate it for you at no additional charge. Let us show you how this application can enhance your business when coupled with other products and services from Big River Telephone.

Interesting in attaining more information about FREE video conferencing? Simply call one of our Account Executives at (800) 455-1608 let us show you how this exciting application works!

Big River Telephone Recognized in National Customer Care Publication

 

Kevin Cantwell, President of Big River Telephone, was honored in the April issue of 1to1 Magazine as one of the 2006 Customer Champions in the United States. 1to1 Magazine highlights the achievements and new developments in all corners of the Customer Relationship Management universe. Their mission is to provide a trusted source of timely, relevant, useful and stimulating information about the ongoing one-to- one revolution. Each issue of 1to1 Magazine carries a special, focused report on a critical element of customer strategy, such as call centers, database marketing, return on investment, loyalty and retention.

Thirteen Champions — including Michael Parks, CIO of Virgin Mobile, Sheila Dunn, Senior CRM Director for UPS, and Nita Pennardt, VP of Customer Development for Coca-Cola Enterprises — were selected by 1to1 Magazine as industry leaders in customer service.

Each Champion shares, “a passion for delivering a customer experience that far outshines their competition. They are all certain that customer insight is essential to any successful strategy. And they all show how the many sides of ‘customer care’ come together to benefit both customer and company—transforming customer centricity into revenue” the magazine stated.

"Big River Telephone is honored to be featured in 1to1 Magazine," said Kevin Cantwell, president of Big River Telephone. "This recognition continues to validate the efforts by Big River Telephone employees who understand that the customer is the reason why we are in business."

For more information on 1to1 Magazine visit http://1to1media.com/ or to experience our nationally recognized customer service, call us toll free at (800) 455-1608.

 

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