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The 411 Brought to you by Big River Telephone
August 2005

In this issue:
  • Big River Telephone’s On-Demand Teleconferencing Usage Skyrockets
  • A Must Do...
  • Big River Telephone Honored With Nucleus Research and TechTarget's CIO Decisions 3rd Annual Technology Award

  • A Must Do...

    JUST A REMINDER...

    Cell phone numbers will soon be released to telemarketing companies and you will start to receive sale calls.

    YOU WILL BE CHARGED FOR THESE CALLS...

    To prevent this, call the following number from your cell phone: 888/382-1222. It is the National DO NOT CALL list. It will only take a minute of your time. It blocks your number for five (5) years.

    For more information, visit www.donotcall.gov.


    Big River Telephone Honored With Nucleus Research and TechTarget's CIO Decisions 3rd Annual Technology Award

    Nucleus Research, a global provider of IT research and advisory services, and TechTarget's CIO Decisions magazine announced the winners of the 3rd annual Technology ROI Awards. The awards honor ten end-user companies whose deployments of IT solutions have produced positive bottom-line financial and business results for their organizations and customers.

    "Today, the pressure is greater than ever for organizations to make the right decisions when it comes to using technology to advance business goals,” said CIO Decisions Editor-in-Chief Maryfran Johnson. “Technology strategy affects every aspect of operations, and technology ROI is a closely monitored indicator of success. We are pleased to have partnered with Nucleus Research to recognize ten companies that have developed creative technological approaches to business challenges, and achieved significant ROI on those implementations. We look forward to sharing their success stories with top IT decision makers in the pages of CIO Decisions.”

    To determine this year’s winners, Nucleus Research analysts worked closely with CIO Decisions editors and a panel of independent CIOs to evaluate each organization’s technological response to a business requirement. Nucleus Research then measured each implementation’s ROI using its proven methodology for ROI measurement. Based on the results of thousands of ROI assessments worldwide, the methodology verifies the costs and benefits of technology implementations and creates a metric representing the project's ROI over a three-year period.

    Big River Telephone Company, headquartered in Cape Girardeau, Missouri, was the only telephone company recipient and the only Missouri-based company winner. “We are honored to be recognized by these leading IT organizations for the hard work the employees of Big River are doing. Everything we do is based on our customers and to have Chief Information Officers (CIO’s) from around the country recognize the effort of our team is tremendous. The implementation of our Operation Support System (OSS) has allowed us to exceed our customer’s needs and this award validates our work. Not only did we have CIO’s from across the country review our efforts but we have other Telephone Companies visit our Cape facility to see how we have implemented technology to continue our growth and meet the expanding needs of our customers”.

    To be eligible for consideration, applicants to the Technology ROI Awards must be headquartered in the United States and have annual corporate revenue of at least $50 million. Projects had to be installed and in operation no later than January 1, 2004. Each entry was subject to in-depth analysis, including interviews with system users to verify all claimed benefits.

    Winners were announced at a special luncheon and awards program hosted by CIO Decisions and Nucleus Research at the CIO Decisions Conference, July 28, 2005 in Pebble Beach, CA.

    About CIO Decisions

    TechTarget's CIO Decisions is the first monthly magazine designed to serve CIOs and senior IT executives in the 40,000 businesses in the US midmarket. Together, these businesses — companies with approximately 100 to 1000 employees or revenues from $50 million to $2 billion — represent the largest and fastest-growing market for IT products and services. More information is available at http://www.ciodecisions.com.


    Big River Telephone’s On-Demand Teleconferencing Usage Skyrockets

    Big River Telephone announced today that it hit an all-time high in Teleconference Network Utilization this past weekend. The web-based teleconferencing system, complete with on-demand features and an interactive web interface to control conference calls, was heavily used by the Fantasy Gaming Market.

    The Big River Teleconferencing Center gives the user total control of the conference call by means of a web-enabled interface. The moderator, or “leader,” of the call can manage a more productive teleconference call from his desk by simply using his own computer and a browser. All the features and functionality are at the moderator’s fingertips and no additional equipment or special software is needed.

    “Our easy-to-use Web Based Teleconference system recorded all time usage highs over the weekend. We expect the system to break all monthly utilization records because of the “Fantasy Football” drafts that are taking place,” stated Kevin Cantwell, President of Big River Telephone Company. “Last year we saw a surge in usage but those numbers are being dwarfed. Fantasy Football leagues like the idea of drafting players and interacting with their league rivals in a live conversation. They also have told us they will tape the call and make sure everyone has agreed to any terms and conditions. The system allows for a verbal record to address any league issues during the year”.

    Big River Telephone, with over twenty years of experience, is one of the oldest competitive telephone company providers in the country, as well as the largest in the region. The Cape Girardeau- based company operates an Advanced Data network that delivers local, long distance, data, and internet services to residences and businesses. Big River Telephone brings network service solutions to eastern Missouri, southern Illinois, and western Kentucky, and has the capabilities to meet customer business needs throughout the United States.

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