If you ever receive an email that is
asking for the username and password to your Big
River Telephone email or Internet account, you
should never reply and provide this information
electronically. Any email asking for this
information to be sent via email are likely hoaxes
or scams.
Big River Telephone's official privacy policy
states that we will never send email asking for
usernames and/or passwords for your account. If
there is ever an issue with your email account,
you will be contacted by an official Big River
Telephone employee by telephone. Big River
Telephone will never solicit private customer
information through email.
For your safety and security, we always
recommend that you do not send any personally
identifiable information through email (such as
usernames, passwords, social security number, bank
account number, etc.).
If you receive an email asking for personal
or account information, please feel free to
contact us at 1-800-455-1608 and one of our
representatives will be glad to assist you via
telephone.